Delivery Information

Orders are processed within 2 working days excluding Weekends & UK Bank Holidays. You will receive a ‘Confirmation of Order Email’ upon checkout, and another email with the ‘Tracking Number’ of your delivery once we have shipped your order.

SHIPPING COSTS & TIMINGS

 

Destination	Shipping Method	Cost	Timing
UK (including Channel Islands & The Isle of Man) & Ireland	Express Delivery* Royal Mail 1st Class Tracked & Signed For	£6.85	3-4 Working Days (incl. Saturday)
UK (including Channel Islands & The Isle of Man) & Ireland	Standard Delivery* Royal Mail 2nd Class Tracked & Signed For	£3.95	5-7 Working Days (Mon-Sat)
UK (including Channel Islands & The Isle of Man) & Ireland	Standard Delivery* LARGE items Royal Mail 2nd Class Tracked & Signed For Larger items which are heavier are not able to use Express Delivery.	£7.00	5-7 Working Days (Mon-Sat)
Europe 1** Ireland, France, Germany, Spain & Belgium	Royal Mail International Standard Tracked & Signed	£6	2-11 Days (Mon-Fri) from postage
Europe 2** Rest of Europe	Royal Mail International Standard Tracked & Signed	£10.35	3-17 Days (Mon-Fri) from postage
Rest of the World**	Royal Mail International Standard Tracked & Signed	£16.90	3-17 Days (Mon-Fri) from postage

*Larger items which are heavier have a detailed cost at checkout & are not able to use Express Delivery.

** Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. You, as the customer are responsible for these charges if they are applied. 

How to track your order

You can track your order using the tracking number and the link in your confirmation of shipping email. You can also head to https://www.royalmail.com/track-your-item and enter your tracking number.

If you get stuck at all then email hello@oplondon.com and we will help you.

 

We deliver Monday - Saturday, excluding Bank Holidays. Although we use all means to ensure your order is delivered within the above time frames, during busy periods (including sale) deliveries may take a little longer. We cannot accept responsibility for late deliveries due to unforeseen circumstances outside of our control.

 

Please be aware that customers are responsible for payment of local customs duties.